Skip to content

Wiki

Type at least 2 characters

    ↑↓ navigate↵ openEsc close

    Report a problem and get support

    troubleshootingGather useful details, send feedback through Tegra, and get community help without exposing private data.support help report bug feedback discord error send logsen

    A good report lets someone reproduce the problem without guessing.

    Before sending

    Section titled “Before sending”

    Record:

    • what you tried to do;
    • what you expected;
    • what actually happened;
    • Tegra and operating-system versions;
    • the instance, Minecraft version, and modloader;
    • the last change before the problem;
    • the complete error message.

    Send from the launcher

    Section titled “Send from the launcher”
    1. Open Settings › General or the utilities menu.
    2. Choose Bug / feedback.
    3. Select the right report type.
    4. Write a short title and numbered reproduction steps.
    5. Keep environment details enabled unless they contain something you do not want to share.
    6. Attach or mention the exported log when relevant.
    The form lets you classify the report, summarize the problem, describe the steps, and choose whether to include environment details.
    Report a bug or send feedback dialog with type, subject, description, and environment detail fields

    The form lets you classify the report, summarize the problem, describe the steps, and choose whether to include environment details.

    You can also use the website Help Center or talk to the community on Discord.

    Review screenshots and logs for tokens, Microsoft codes, email, IP addresses, paths containing personal names, or private chat. Never send a password or session file.

    When I select Play on instance X, preparation reaches Y and closes.
    Expected: Minecraft opens.
    Started after: installing/updating Z.
    Tried: restart, remove Z, automatic Java.
    Main error: ...